Clarksville Auto Repair

(931) 919-2882updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
5

Matt provided the best customer service and went above and beyond to help me with a warranty situation. Very professional environment and wonderful customer service!!!!

Hey Michael - Glad to hear you were satisfied with our warranty service. Matt is a great guy, we are blessed to have him. Have a great weekend!

- Honest-1 Auto Care Clarksville
1

I drove my vehicle to honest care auto shop and left it there for service. During the adjustment of my rear right trailing arm, the mechanic informed me that they had broken the bolt connecting two components due to rust or seizing but I wasn’t warn before the operation because they could tell if the bolt was in bad shape they said. They advised me to obtain a replacement bolt, which they intended to charge a significant amount to order. The following day, I acquired the replacement bolt and brought it to the shop for installation. To my surprise, I was presented with a labor bill exceeding $150, including tool supply fees, for what was estimated as one hour of work. Reluctantly, I paid for the removal of the bolt, even though the job remained incomplete. Consequently, my car was inoperable, and I had to arrange for it to be transported on a trailer to another repair shop. I spent the entire night, until 2 in the morning, replacing the suspension component that had a broken bolt lodged in it and ultimately replacing the entire piece. This unfortunate situation left me physically exhausted, and I was unable to attend my college courses the next day due to the extensive work required to restore my vehicle to working condition. I drove my car there and wasn’t able to drive it back home But who am I to only talk about the bad the mechanic and the front office was really respectful and treated me humanely

Hey KJ - We are sorry you were not satisfied with our service. It is unfortunate you felt the need to leave 1 star as your bolt was very rusty and we wanted to fix it but you would not let us. We also gave you the opportunity to provide a replacement part to save money. It was your decision to decline the repair and then to have your car towed out of the shop. Our techs do not work for free, so yes we did charge you for the time the tech spent on your vehicle. You could have driven your car home had you let us fix it. Have a great weekend!

- Honest-1 Auto Care Clarksville
5

Great service. Well run business. Very clean, employees were knowledgable, well dressed and polite. Very helpful and timely service. Will recommend and be repeat customers. They were helpful in getting my vehicle in right away as I needed it done asap. Thank you.

We sure appreciate the opportunity to service your vehicle. Thank you for the nice review. We will be here when you need us.

- Honest-1 Auto Care Clarksville
5

Great team. Speedy service. Very professional and break things down to understand your car. I love how they keep God in the center of their Business. Thank you again.

Hey Cassie - Thank you for the kind words. And yes, Jesus is at the center of what we do. Have a great rest of your week and weekend!

- Honest-1 Auto Care Clarksville
5

This shop had been booked solid but when I told them what I needed done they squeezed me in. They were so nice and willing to work with me on what I needed. They service was fast and shuttle service was very convenient. I think I found my new mechanic.

Thank you Thomas. Glad we could take care of your vehicle. We look forward to helping you in the future.

- Honest-1 Auto Care Clarksville
5

Couldn’t be happier to leave my maintenance in the hands of this business and it’s team of staff/technicians. Shoutout to Sal for a job well done today and getting our family vehicle back on the road

Hey Chris - We are blessed to have Sal on our team. Thank you for your kind review. Have a great weekend!!

- Honest-1 Auto Care Clarksville
5

I like the service they offer and the customer service. Been going to the Clarksville location for few years...

5

Staff was super friendly, efficient and resolved the issue. Would definitely recommend and go back.

Hey Acacia - Thank you very much. Glad we could resolve your issue to your satisfaction. Have a great week!

- Honest-1 Auto Care Clarksville
5

I have never been more assured and happy with the team at Honest -1 Auto care. Not only did they work with me on the time to fit it within my work schedule, they also provided a shuttle for me to relieve the stress of having to call an uber. They provided excellent top notch work and educated me about what was right for my vehicle for an oil change. Thank you guys! 5 VERY ENTHUSIASTIC STARS UP!

Hey Ailene - We sure appreciate your kind words. Thank you giving us the opportunity. Have a great weekend!

- Honest-1 Auto Care Clarksville
5

This group of guys are OUTSTANDING from customer service to management! Long story short, they did brake work on my 93 Dodge which ended up having a failure, not directly their fault at all. But they retrieved my vehicle from over an hour away repaired. They diagnosed and repaired my truck and helped out drastically with the costs of repairs! Truly one of the best shops I have had the pleasure of working with! Not to mention, they are the only ones that work on older vehicles. Mike, you and your guys are awesome. Thanks for everything!

Hey Chris - Thank you for your patience and cooperation throughout the entire process. We are blessed with a great team, and we all appreciate your kind words. Hope the Dodge gives you many good years. Have a great weekend! Tucker - Owner

- Honest-1 Auto Care Clarksville
Honest-1 Auto Care Clarksville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Clarksville (931) 919-2882 if you have any issues in accessing any area of our website.