Clarksville Auto Repair

(931) 919-2882updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
1

After spending thousands of dollars in repairs I get home to check my vehicle for all the work that was done and find my truck is almost 7 quarts low on oil and I requested on my third trip to this place that my lock in clips for my spark plugs be replaced after they were not re installed after a tune up 3 are missing , my engine is vibrating and making a rattling sound with the first crank and cant drive it over 50 mph due to another pvc valve issue, now I need a new engine and DEFINITELY will never come here again 5/23 Response to owner I own the 2013 silver F-150 and spent well over $10,000 in repairs if im not in your system you took me out I have receipts to prove I was there and I will say it again I WILL NEVER COME BACK lol I'm not in your system I'll be adding photos here shortly

Hi Frank- We read all of our reviews. We take them seriously because we care about our customers. However, we cannot find your name in our system. There is nothing in your review that is jogging our memory of you doing business with us, under this name or these circumstances. We stand behind our work with a great nation wide warranty, and work hard to take great care of ever customer. Please call or stop by with more information so we can resolve this for you. Otherwise we have no way of knowing what you are talking about. Honest-1 Team 5/24/24 - Maybe you should show the name on the invoices you posted so everyone can see that WE were being honest about not seeing "Frank Coleman" in our system. You accused us of "taking you out" of the system...lol Honesty is the best policy Frank or "Danny", you should try it. We changed "Danny's" oil and oil pan gasket, along with other work on 10/27/23 (7 months ago). "Danny" came back in on 11/09/23 and 2/23/24 for more work on other issues with the vehicle and he did NOT note anything about oil loss or leakage. "Danny' did not make any complaints about the work we had done so we could address them under our warranty. Why not? It is important to note that "Danny's" vehicle does have 205,000 miles. We are sorry your vehicle is having issues, and we have stated that we will cover (under warranty) any issues associated with our repairs. If your concerns were with the work we have done you would be addressing us face to face and using our warranty and not hiding behind your keyboard using a different name. Our guys work hard to do good work and encourage people, we welcome you to join us. Have a great weekend!

- Honest-1 Auto Care Clarksville
5

Recently had a little incident involving a curb (I might have hit it but it fought back). It required a little more fixing than just a tire repair. I was referred to Honest-1 Auto Care in Clarksville and I had top tier service. They were professional, transparent (brought me out to see where the damage was & offered to let me leave with the old parts that were replaced) and responded with a sense of urgency. I hope to never need their services again, but if I do I will have no hesitation returning. I don’t usually write reviews but I was very thankful for my experience. If you find yourself in need of car repairs, check them out. 5 stars from me. (Plus they left a snack in my car! C’mon!! Who doesn’t love a treat!)

5

Excellent customer service. Felt like they were honest on their recommendations and not out to get money. Much better than dealerships. 10/10 would recommend.

5

Professional and hospitable. They accommodated for our time constraints.

Hey Annabelle - Thank you for your kind review. Glad we were able to accommodate your schedule. Let us know if you have any questions or concerns about your service. Have a great weekend! Honest-1 Team

- Honest-1 Auto Care Clarksville
5

Thank you for know what the problem was with our brakes and so quickly getting them fixed and the car back to us!

5

Great customer service and pricing. The staff moves with a purpose and are very organized.

Hey Jeffrey - We are glad to hear you are satisfied with our service. Thank you for taking the time to give us some feedback. We appreciate it. Have a great week! Honest-1 Team

- Honest-1 Auto Care Clarksville
5

Absolutely. One of the best shops in clarksville, tennessee I can't say enough great things about their customer service. A vehicle was fixed in a timely manner And everything they do. There is covered with the warranty. Can't beat it hands down

Hey Saege - thank you for the nice review. We hope you have a great weekend! Honest-1 Team

- Honest-1 Auto Care Clarksville
5

Thank you Honest-1 for a job well done! I knew immediately i could trust you to be fair and experienced professionals. I appreciated the regular updates,the courtesy rides,answers to all my questions and that you did what you said you would do and in the time you said it would take. The friendly staff with a sense of humor was refreshing and puts one at ease,thank-you. I think you washed my car,it ran better and looked better..lol and lastly thank you for the snack! it was good! I treasure the scripture Psalm 105:6 it assured me that God was in it. He is good. earnestly submitted, Julie Hawkins

5

well deserved 5-star rating,best in town!!!!

Thank you Julie. Have a great week!

- Honest-1 Auto Care Clarksville
5

I am writing this review for my mother Linda! I cannot thank you enough for taking care of my parents who are disabled and about to take a long trip to see their grandson. My mother was so grateful for the treatment of her and honesty. She feels safer and more relaxed. You did wonderful work the car sounds so much better. Thank you for the Bible verse left in car also on pick up. We will definitely be back. Thanks Tucker!

Honest-1 Auto Care Clarksville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Clarksville (931) 919-2882 if you have any issues in accessing any area of our website.