I had an appointment here for my car on a Thursday morning, dropped it off Wednesday afternoon and was told they would text me with the issues before doing any work. 1pm Thursday still no text so I called and was told the tech hadn't even gotten to my vehicle but they would text me when he did. Thursday evening called again, still hadn't touched my car. Friday around noon I called again after hearing nothing and was told it still hadn't even been checked. At that point I told them that was ridiculous and I would be picking it up. What a waste of time! I had to get rides to and from work for two days for my car to just sit in their lot. I still can't believe how awful the service was.
Hey Elizabeth - Sorry to hear about all this. As the owner, I truly appreciate the feedback. If you are interested, I'd like to make this right by extending a free diagnostic on your vehicle. Please give me a call so we can get this taken care of. Again, my apologies. Tucker - Owner
- Honest-1 Auto Care Clarksville