Clarksville Auto Repair

(931) 919-2882updated hours:
Mon - Fri: 7:30 AM - 6:00 PM
5

Replaced the rear wiper arm on my Ford Escape quickly and effectively. I brought the part, and they were kind enough to install it for me. No hassle. This was a good customer service experience.

He Noel - Thanks for the opportunity. Glad you were satisfied with our service. Honest-1 Team

- Honest-1 Auto Care Clarksville
5

Hey Joe - Thanks for the 5 stars. Have a great week! Honest-1 Team

- Honest-1 Auto Care Clarksville
5

HONEST 1 AUTO IS EXACTLY WHAT THEY ARE!!! I was traveling from Florida to Indiana by myself. My car started overheating in Oak Grove, KY. I had my car towed to their facility . Right away Matt greeted me and was attentive and understanding of my needs. I arrived at the facility between 3:30-4. The facility closes at 6. They immediately took my car back. Within 15 minutes they had assessed the situation and let me know damage . They initially quoted me the price and while I thought it was a bit high I never said anything about it. Matt spoke with mechanic and on further inspection realized that the labor wasn’t going to take nearly as long as they thought and that there was a part that wasn’t absolutely necessary for my fix. Matt returned to the front and let me know that not only would my car be back on the road by 6 but the total of my bill was almost half of what they initially quoted me. Now me being a single woman they could have easily taken advantage of me. They were complete professional gentlemen. They couldn’t have picked a better name for the shop. KUDDOS TO MATT AND GARY AND THE REST OF THE CREW!! YOU GUYS ARE ABSOLUTELY AMAZING!! YOU TRULY ARE #1 IN MY BOOK!! THANKS AGAIN GUYS!! Sincerely, Natalie Harrell Merritt Island, FL

Hey Natalie - We sure appreciate the kind words. We are blessed with a great team who work hard to give our customers the care they need. We are glad we could get you back on the road quickly. Thank you for taking the time to leave a nice review. We think you are AMAZING as well. Have a great week! Honest-1 Team

- Honest-1 Auto Care Clarksville
1

I was reluctant to share my experience with this establishment due to the embarrassment of the whole ordeal, and me being “scammed out of hundreds of dollars” for work which was never done. I went to “Honest A 1”…lol. (The name itself is misleading), to get my air conditioner serviced or recharged. I was told that all of the components of the a/c were operating properly, and the diagnosis was a possible leak/ low of Freon. The mechanics told me they noticed some other issues with a rear wheel bearing, and other things. I said okay to the bearing being replaced. I was handed a bill for the bearing, and the part according to the bill for one wheel bearing for a Chevy Camaro was $423 dollars. I understand that shops are in the business of making money, and there is some mark up needed for operational costs, but a standard wheel bearing will run no more than $150. I was never shown the actual bearing which was replaced, or which rear tire was replaced as well. Not including the $179 to each service provided for labor costs totaling almost 600 dollars!!!! I also need to mention that I brought my car back up there the same day, because they recharge of my a/c wasn’t effective. I was handed an additional bill of nearly $3000 to service my a/c. So the nearly $1000 spent didn’t profit me anything!!! My car was serviced for little over an hour. The labor charge was nearly $500 for this debacle. This establishment is a modern day SCAM. I wouldn’t recommend this place to my worst enemy. I pray to the Lord that He repays them for the dishonesty shown me, and the money I lost. THIS PLACE SHOULD NOT BE IN BUSINESS!!! Especially bearing the name “HONEST A1”!!! Because they’re anything but honest!!!! SHAME ON YOU!!!!

First, a “man of standards” would use their real name when making comments in a public forum. Second, a “man of standards” would discuss his concerns in person, rather than hiding behind their keyboard. We have no problem addressing concerns with our customers. Spewing a bunch of silly talk from your keyboard without giving the guys you are calling scammers a chance to defend themselves is weak and you should be embarrassed. You were given an “estimate” to repair your AC of $2,069.65, not $3,000 like you said. And you were not charged “almost” $600 in labor for the hub bearing; you were charged $191.98 in labor for the hub bearing. Total labor for everything which included the evac and recharge of your AC and an oil change totaled $366.16. Archie can’t tell the truth, and he says we are “misleading” …lol. We invite Archie to come to the shop and talk so we can resolve his concerns. If you truly lost money on work that you say, “was never done”, come on in and show us which work you are referring too. Be a real “man of standards” and quit hiding behind your keyboard with 1-star reviews. And most importantly, tell the truth Archie. We have a great group of guys who work hard and tell the truth, and your attempt to slander them and Honest-1 is shameful. Tucker - Owner

- Honest-1 Auto Care Clarksville
5

OUTSTANDING SERVICE @ CUSTOMER SERVICE & ANY AUTOMOTIVE NEED I DO ERDGE U 2 SEE MIKE HERE 1st. 4 REQUIRED ESTIMATED REPAIR COST 🤙💯🤷‍♀️”PLEASE KEEP N MIND”THIS SHOP IS VERY PROFESSIONAL ALL PHASES OF U EXPERIENCE AS BECAUSE THIS SHOP HAS EXCELLENT REPRESENTATION U MAY HAVE A WAIT ON U REQUEST AN ESTIMATED AUTO REPAIR DEFINITELY WORTH THE WAIT. N CLARKSVILLE, TN. HAS BEEN BLESSED 2 HAVE THIS BUSINESS 2 B LOCATED N MONTGOMERY COUNTY🤙💯‼️😇🦮🦮☦️🛐🎀🇺🇸🕊️ God bless, bless you and your families and your furry friends too. Please stay safe, healthy and happy.

Hey Kelly - Thank you very much for the kind words. We are blessed with a great team who work hard for our customers. We hope you have a great week!! Honest-1 Team

- Honest-1 Auto Care Clarksville
5

Highly recommend. Our son’s car broke down very close so we chose them based on location. What a find! Service was faster than the estimate and reasonably priced. Great communication. Would definitely recommend and use them in the future if needed.

Hey Gabe & Rennie - Glad to hear you were satisfied with our service and repair. Thank you for taking the time to leave a nice review. Have a great week! Honest-1 Team

- Honest-1 Auto Care Clarksville
5

Best place in Clarksville by far. All the men are polite and courteous. Won’t give you the run around. They don’t try and over sell what you don’t need and work with you with what you do. I won’t take my vehicles anywhere else.

Hey Tina - We appreciate your loyalty and we will work hard to keep it. Let us know if there is anything we can do. Thank you and have a great week! Honest-1 Team

- Honest-1 Auto Care Clarksville
5

Was extremely easy process. Kept me informed throughout the process. Friendly staff, clean facilities. Would recommend to anyone needing repairs.

5

Get mechanics here! They do things the way they used to be done. Very reasonable prices. They quickly and reasonably corrected a problem caused by another local shop.....Well be back for my routine services.

Hey Jack - We sure appreciate your kind words. Thank you for giving us a shot to fix your vehicle. Have a great weekend! Honest-1 Team

- Honest-1 Auto Care Clarksville
1

Called just to see what a quote was on a rear main seal on my jeep. Quoted me $900-1200 for a rear main seal that was a $30 part that took me 3 hours to do.

Hey Braden - You should open your own shop and do repair work without charging for the cost of rent, equipment and tools, payroll taxes, utilities, insurance, sales taxes, medical benefits, workers comp, IRA matching, and zero profit for your family. And be sure to warranty your work for 3yr/36,000 miles on parts and labor to protect your customers in the event the part fails. Let us know how that works out for ya. Have a great week! Honest-1 Team

- Honest-1 Auto Care Clarksville
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