Our van broke down at 2 a.m. while passing thru TN on the way to see family...2 toddlers, a dog, and tons of luggage...the makings for an awful experience. Luckily we were towed to Honest 1. The owners and other staff treated us like family while we were stranded away from home. Their customer service is superior and I have no complaints with any repairs performed. They would easily become my trusted repair store of choice if we ever happen to settle down in the Clarksville area.