Clarksville Auto Repair

I was told yesterday it would be around 169 after taxes for an alignment on my jeep that had a 2” spacer lift installed. I came in at my scheduled time and also asked if they could reconnect the ebrake to the rear tires which is about a 5 minute task at most. After 1 hour and 40 minutes they called me. I was anticipating it being a call to say the jobs complete. Instead it was to say to do the alignment and reattached the brake was going to be close to 500. Of course I said absolutely not and that I would take the 5 minutes and reconnect the ebrake later. When I asked about the alignment they had not even started it. So, almost two hours of my time, gone. For nothing. They said I could bring it back later. Can you tell me why I would do that?! Maybe if they offered 50 percent for a complete waste of time. Yes they apologized but I just couldn’t believe how this went down. They knew I was on a time crunch and didn’t think to update me or say sorry we messed up and should reschedule. Places like this never take into consideration how valuable your time may or may not be on certain days or what ripple effects are sometimes in these circumstances. Be very careful going here. Not so honest after all.

Having recently moved to Tennessee I’ve used other auto repair businesses and was very dissatisfied with them. My neighbor suggested I call Honest 1 where he takes his car. I bought my truck used last November and knew it would be needing maintenance sooner than later. Well the fuel pump assembly went out and needed to be replaced. I first called the Dodge dealership who quoted a very high price in my opinion. After speaking with Brian at Honest 1 he suggested I drop it off on Sunday night and they would fit it in the work schedule asap. I wasn’t expecting a call on Tuesday morning saying I could pick my truck up that evening! I also received an email which included a comprehensive and very thorough inspection of my truck and all the recommended service. There was zero pressure for me to authorize repairs and they did only what I asked. Great customer service and they have a new customer for all three of my vehicles! I would highly recommend their business. Thanks Honest 1!!

Love honest one auto repair, in Clarksville Tennessee. I had my 2013 Hyundai repairs done here. last year 2021they fixed my air condition, replaced a handle on my driver side door and replaced one of my brake lights- amazing work-this year 2022 my car was jumping so bad I was afraid to drive it. I considered a trade in- but took it honest one and they once again fixed it, replacing all my ignition wires- the engine light is off and my car runs like the day I bought it. Thank you honest one for all the efforts you made on my Hyundai 2013. I even got a ride home from one of the mechanics while my car was being worked on-what a relief. Peace of mind worth every penny. I can drive my car with Confidence. I wouldn’t go anywhere else. Shawn & Carla owners

As a woman I’m always leery when taking my car in for service. My appointment was for a $1000+ service that after inspection, the service writer said I didn’t need. I did get some recommendations for future maintenance on my high mileage car. Everything was fully explained and put in writing which is a credibility builder and great for planning. The facility is clean and comfortable and I couldn’t be more pleased with the experience. I will be back!

Take my car here all the time. Great customer service and they do a great job fixing things. The price is good too.

Every time I go here I have a great experience.

Good people, good service at a good price. I can't say enough about them. I recommend them at every opportunity.

They took really good care of my car.

Just had my 2012 Volvo S60 worked on - replaced both front hub wheel bearings. I am thrilled with the excellent repair. And free shuttle. And extra kind, courteous employees who patiently, completely answered all my questions. I have always gone to Volvo of Nashville for service, but I needed this work done quickly - Nashville was out at least a month. Read various reviews and decided to try Honest 1 - so glad I did! Honest 1's work was great, has a longer warranty, is less expensive than the dealership, and had a much quicker availability. Highly recommend Honest 1 Clarksville. I will be back! PS - my Service Advisor Michael was simply wonderful.