Clarksville Auto Repair

Professional and honest very happy with the job they done on my car

I know a lot of people, including me, are skeptical about whether or not mechanics are being shady and trying to take advantage of you...especially if you're a woman or maybe don't know much about vehicles. The guys at Honest-1are straight forward and spell out any issues you might have with your vehicle..in language you can understand. We have a few issues on our high-mileage van, and they talked with us about prioritizing what things need to be fixed now, and which ones we can wait a bit longer to fix. That's important to me because we don't have the money to fix everything right now, but I can save and plan for fixing the other things. Sadly, they also pointed out that some of the things could've and SHOULD'VE been noticed/mentioned/addressed when they were a less expensive problem and easier to fix....a few things other "trustworthy" places in town have failed to mention in the last few MONTHS while we've been trying to figure out why some keep happening. Definitely trust Honest-1 and definitely will be addressing these overlooked issues with the management of other establishments in town.

The most unprofessional and shady mechanic in Clarksville. My buddy asked them to save all old parts that were replaced and they only saved a spark plug. When they were confronted with doing shady work they immediately started to offer to pay back money to fix the situation. They lied to my buddy and said his whole distributor needed to be replaced when it was only a sensor that needed to be replaced. The sensor can be taken out independently but the great mechanics at Honest-1 decided to lie to my buddy and insisted that the whole distributor assembly needed to be replaced. (Not true at all, only the sensor needed to be swapped out). They also completed work without prior authorization from my friend as well and made him still pay for the work. Avoid here at all costs.

Got us in we were out of town first thing in the morning. Super nice guys. The waiting room was very clean and comfortable.

Brought my car in knowing I needed new brakes but also thought I had a wheel baring loose. Turns out it was just brakes needed- so they did not charge me the diagnostics fee for the bearing. Super helpful and communicative. When I went to pay- the gentleman applied two online coupons that I was unaware of (For the brakes and I added an oil change I added since it was already there). The cost was on the low end of what I googled and then the added coupons. I will definitely be back!

I heard a rattling sound like two cans hitting each other, when they did the brake inspection they found a small pebble stuck between the brake and rotor. They did not try to hide that and try to say it was something else. They were very truthful and I was in and out of there. Super nice employees and very clean atmosphere. I will be returning for my car maintenance routines like transmission flush etc. because of how they handled the first visit. Thank you so much.

Friendly honest service

Michael and Danny fixed my truck 2 days ahead of schedule. It now drives like a new truck. I will be coming back for more future work.