My experience in my 48 years of owning an automobile; taking my car in for service has been similar to a dental appt. (dreaded, painful, and very costly). Until today! This was my first visit to Honest 1 and WOW. This is where I will be taking my vehicle from now on. Michael was professional, knowledgeable, friendly, and not one bit condescending to me (elderly female with underlying mechanic anxiety 🤣) In fact, within minutes, because of his attentiveness and his customer service skills, I was as comfortable as if I was visiting a friend. Thank you, Michael. It was obvious that this place has higher standards than any I've seen for many many years. I usually don't leave reviews but this kind of excellence deserves to be mentioned.